Terms & Conditions
TERMS AND CONDITIONS Connor Davids Consulting Last updated: June 2026
These Terms and Conditions govern the provision of consulting and digital marketing services by Connor Davids Consulting ("the Consultant") to the Client.
1. FEES
A monthly retainer fee is payable on or before the 25th of each month. Services may be paused in the event of late payment.
2. NO REFUND POLICY
All payments are final. Once work has commenced for the billing period, no refunds will be issued under any circumstances.
3. CLIENT OBLIGATIONS
The Client shall provide all necessary access, brand assets, and timely communication required for service delivery.
4. CONFIDENTIALITY
Both parties agree to maintain strict confidentiality of all shared information.
5. OWNERSHIP
All final content becomes the property of the Client upon full payment. Connor Davids Consulting retains the right to use materials for portfolio purposes.
6. PAYMENT TERMS
A monthly retainer fee is due on or before the 25th of each month. Overdue amounts will attract interest at 2% per month. A fee will be charged for returned or failed payments. The Consultant reserves the right to review and adjust rates with 30 days written notice. Services will be suspended immediately upon non-payment and will only resume once all outstanding amounts are settled in full.
7. SCOPE & CHANGE REQUESTS
Any work requested outside the agreed scope of services must be submitted in writing and will be quoted separately before work commences.
8. CONTENT APPROVAL & CLIENT DELAYS
Content submitted for client approval must receive feedback within 2 business days. If no response is received within this period, content will be deemed approved and may be scheduled for publishing. The Consultant accepts no liability for delays in delivery caused by the client's failure to provide timely feedback, materials, brand assets, or account access.
9. CLIENT OBLIGATIONS & ACCOUNT ACCESS
The Client shall provide all necessary account access, login credentials, and brand assets within 5 business days of the commencement date. The Client is solely responsible for the accuracy of all information, images, and materials supplied to the Consultant. The Client indemnifies the Consultant against any third-party claims arising from content or brand assets supplied by the Client, including any intellectual property infringement.
10. INTELLECTUAL PROPERTY & COPYRIGHT
All original content created by the Consultant remains the intellectual property of the Consultant until full payment has been received for the applicable billing period. The Client grants the Consultant a non-exclusive licence to access and manage the Client's social media accounts solely for the purposes of this Agreement. The Consultant retains the right to display completed work in its portfolio. The Client is responsible for ensuring that any materials supplied to the Consultant, including images, music, and video, are properly licensed for commercial use. The Consultant accepts no liability for copyright infringement arising from client-supplied materials.
11. TERMINATION & POST-TERMINATION
Either party may terminate this Agreement with 30 days written notice. In the event of termination, the full monthly retainer fee for the current billing period remains payable and is non-refundable. The Consultant may terminate this Agreement immediately and without notice in the event of non-payment, breach of contract, or conduct by the Client that the Consultant reasonably considers harmful to its reputation. Upon termination, the Consultant will provide the Client with all completed content assets within 5 business days.
12. LIABILITY
The Consultant's total liability to the Client under this Agreement shall not exceed the value of fees paid in the most recent billing month. The Consultant accepts no liability for loss of followers, reach, engagement, or revenue, changes to platform algorithms or features, account suspension or termination by the platform, or any indirect or consequential loss arising from the services provided.
13. PLATFORM COMPLIANCE
Both parties agree to comply with the applicable terms of service of all social media platforms used in the delivery of services, including but not limited to Meta and Instagram. The Consultant will not engage in any activity that violates platform terms, including the use of automated bots or artificial engagement. Sponsored or paid content will be disclosed in accordance with the requirements of the Advertising Regulatory Board of South Africa and applicable platform policies.
14. DATA PROTECTION & PRIVACY
Both parties agree to comply with the Protection of Personal Information Act 4 of 2013 (POPIA). The Consultant will process personal information only for the purposes of delivering the agreed services and will not share, sell, or disclose any personal information to third parties without the Client's written consent. The Consultant will implement reasonable security measures to protect all client data and login credentials. In the event of a data breach, the Consultant will notify the Client within 72 hours of becoming aware of the breach.
15. ELECTRONIC COMMUNICATIONS
This Agreement may be signed electronically and such signature shall be deemed valid and binding in accordance with the Electronic Communications and Transactions Act 25 of 2002. Communications sent via email or WhatsApp shall constitute written notice for the purposes of this Agreement.
16. DISPUTE RESOLUTION
In the event of a dispute, both parties agree to first attempt resolution through good faith negotiation. If unresolved within 10 business days, the parties agree to refer the matter to mediation through the Arbitration Foundation of South Africa (AFSA) before initiating any legal proceedings. The costs of mediation shall be shared equally between the parties.
17. GOVERNING LAW & JURISDICTION
This Agreement shall be governed by the laws of the Republic of South Africa. The parties consent to the jurisdiction of the Western Cape High Court, Cape Town, for the resolution of any disputes that cannot be resolved through mediation, without prejudice to either party's right to approach the Magistrate's Court or Small Claims Court for matters within their jurisdiction.
18. CONSUMER PROTECTION
Where the Client qualifies as a consumer in terms of the Consumer Protection Act 68 of 2008, nothing in this Agreement is intended to limit any rights afforded to the Client under that Act.